![]() ![]() Please contact the telecom department or complete the Telecom Services Request form for additional information on requesting or configuring an autoattendant. (Note: approval from IT staff may be required to enable Unified Messaging).Ĭisco Unity Connection supports autoattendants/call-handlers which present inbound callers with an interactive menu and route calls according to the caller’s selections. To request Unified Messaging, please contact our Telecommunications office. If you are unable to reset your password using this method, please call Telecom directly at 348-9555, and we’ll be happy to assist you.Ĭisco Unity Connection voicemail supports Unified Messaging features which allow voicemail messages to be received as an email attachment within your email software if your departmental email runs on an Exchange server (This feature does not work with Google Apps-based email). Then click “Passwords” and then select “Change PIN.” Click “Settings” above the list of messages. If you are locked out of your voicemail box, visit the web inbox, and sign in using your myBama username and password. You may play messages, send new voicemails, and delete messages using the web inbox. Please call Telecom directly at 348-9555 and we can assist you in linking your mailbox to your myBama account. If your voicemail box is not linked to your myBama username, you may not be able to log in. Sign in using your myBama username and password. You should reach a login page like the one below. You may access your voicemail via a web browser while on campus, or connected to the VPN when remote, by visiting (note – you may see a warning about certificates, please accept and continue). Note: after 3 failed sign-in attempts your voicemail box will be temporarily locked. Below you can find customer service contact information for the biggest U.S. Press 73 to forward and listen to System Prompts Every major telephone service has customer service resources to help you if you have trouble accessing your voicemail. ![]() When listening to a message, use the following commands
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